WE Smile Mobile App Privacy Policy

1. Introduction

Welcome to WE Smile! This Privacy Policy explains how GMO-Z.com RUNSYSTEM ("we," "us," or "our") collects, uses, shares, and protects information in relation to our mobile application "WE Smile" (the "App").

WE Smile is designed to foster positive interactions, encourage learning and personal growth, and keep users connected through engaging features, including an in-app points system (referred to as "G-Coin" within the app).

This policy applies to all users ("you," "your") of the WE Smile App. By downloading, accessing, or using the App, you agree to the collection and use of information in accordanceance with this Privacy Policy. If you do not agree with this policy, please do not use the App.

2. Information We Collect

We collect information to provide and improve the App, facilitate user interaction, and ensure a secure experience. The types of information we may collect include:

a. Information You Provide Directly:
- Account Information: When you register for an account, we may collect information such as your name, email address, username, and password.
- Profile Information: You may choose to provide additional information for your user profile, such as a profile picture, bio, or other details.
- User Content: Information you post or share through the App, including messages, comments, feedback, acknowledgments (like thanks, congratulations, praise), and any G-Coin transactions you initiate with accompanying messages.
- Communications: Information you provide when you contact us for support or other inquiries.
b. Information Collected Automatically:
- Usage Information: Details about how you interact with the App, such as features used, content viewed, G-Coin earned or spent, actions taken (e.g., sending messages, completing tasks), frequency and duration of activities.
- Device Information: Information about the mobile device you use to access the App, including hardware model, operating system and version, unique device identifiers, mobile network information, and IP address.
- Log Data: When you use the App, our servers may automatically record information ("Log Data"), including your IP address, device type, operating system, the pages or features of our App you browsed and the time spent on those pages or features, search terms, links you clicked on, and other statistics.
c. Information Collected with Your Permission:
- Push Notifications: We may request permission to send you push notifications regarding App updates, activities, new features, promotional messages, and other relevant communications. You can opt-out of receiving these notifications through your device settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, maintain, and improve the WE Smile App and its features (including the G-Coin system).
To personalize your experience within the App.
To enable user-to-user interactions, such as sending messages or transferring G-Coin with messages (e.g., thanks, congratulations).
To facilitate participation in challenges, learning modules, or other engagement activities within the App.
To communicate with you, including responding to your inquiries, providing support, and sending administrative or service-related messages.
To send push notifications (if permission is granted) about App activity, updates, news, or promotional content relevant to the App's purpose.
To monitor and analyze trends, usage, and activities in connection with the App to understand user behavior and improve our services.
To ensure the security and integrity of the App, prevent fraud, and enforce our Terms of Service.
To comply with legal obligations and respond to lawful requests from public authorities.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users: Your profile information (like username and profile picture) and certain activities (like sending public acknowledgments or G-Coin visible to the recipient) may be visible to other users of the App according to your settings and the nature of the feature used.
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, data analytics, customer support, notification delivery). These providers are obligated to protect your information and use it only for the services they provide to us.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the App, (iv) protect the personal safety of users of the App or the public, or (v) protect against legal liability.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any change in ownership or uses of your personal information.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the App's services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information for these purposes, we will either delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

Access: The right to access the personal information we hold about you.
Correction: The right to request correction of inaccurate personal information.
Deletion: The right to request deletion of your personal information, subject to certain exceptions.
Objection: The right to object to the processing of your personal information in certain circumstances.
Opt-Out: You can manage your push notification preferences through your device settings. You can stop all information collection by the App by uninstalling it.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

8. Children's Privacy

The WE Smile App is not intended for use by individuals under the age of 13 (or a higher age threshold depending on the jurisdiction, e.g., 16 in the EEA). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child, please contact us.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside [Specify Country where servers are located, e.g., Vietnam or the United States] and choose to provide information to us, please note that we transfer the data, including personal information, to [Specify Country] and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after the changes become effective constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GMO-Z.com RUNSYSTEM JSC.

6th Floor Ocean Park Building, No.1 Dao Duy Anh, Phuong Mai, Dong Da, Ha Noi

[email protected]

https://runsystem.net/en/contact-us