GMO-Z.com RUNSYSTEM's 04 AI Solutions Wins Best Solution Awards 2023

Best Solution Awards 2023 is an award organized by the Digital Marketing & Technology Association (DTM), under the Vietnam E-commerce Association (VECOM), to honor the most popular and influential digital marketing and technology solutions or solution sets in Vietnam in 2023. It is a prestigious reference list evaluated and recommended by an industry expert panel and the business community.

A set of 04 AI-powered solutions — MiraWEB, MiraBOT, AI Easy Content, and Omni Care from GMO-Z.com RUNSYSTEM — have impressed the judging panel of the Best Solution Awards with outstanding effectiveness delivered to customers. Among them, MiraWEB won the Best Solution B2C award; MiraBOT, AI Easy Content, and Omni Care received the Prime Solution B2B award. Notably, AI Easy Content was recognized in both categories: Best Solution B2C and Prime Solution B2B.

MiraWEB: AI-powered Website Builder in Just 30 Seconds

MiraWEB is an AI-powered website creation platform that allows users to build professional websites quickly using just a few lines of description. MiraWEB automatically analyzes and processes user input to suggest the most suitable layouts and content. Therefore, whether you're a student, freelancer, professional marketer, or a beginner, you can create a website in just 30 seconds with MiraWEB.

With MiraWEB's flexible customization features, users can easily adjust colors, fonts, images, and other website elements without spending much time or cost learning or hiring external services. MiraWEB also supports integration with domains, hosting, email servers, and essential tools like Google Analytics and Facebook. This enables users and businesses to execute and optimize marketing campaigns efficiently.

Thanks to advanced AI integration and cutting-edge design tools, MiraWEB offers users a unique website-building experience, saving time and cost while producing visually appealing and high-quality sites. MiraWEB is truly a reliable partner for anyone looking to make their mark online.

Try MiraWEB here.

AI Easy Content: Virtual Assistant for Bulk SEO Content Creation

AI Easy Content is a groundbreaking content creation tool that's simple and convenient to use. By entering a single keyword, users receive a complete article with a uniqueness and SEO score of 85 or higher.

AI Easy Content offers substantial benefits to marketing teams and SEO specialists. According to GMO-Z.com RUNSYSTEM’s internal research (as of May 2023), it helps reduce up to 90% of time and cost in producing SEO-optimized content. Companies no longer need to hire large teams, invest in complex tools, or spend hours writing and optimizing content.

Besides generating high-quality and original articles quickly, AI Easy Content helps users avoid grammar and spelling mistakes and offers various writing styles. This ensures your content remains professional and leaves a positive impression on customers.

Additionally, AI Easy Content is equipped with a wide range of prompts that assist users in keyword research, content planning, writing product descriptions, social media posts, video scripts, and more — enhancing the customer experience and boosting marketing effectiveness.

Try AI Easy Content here.

MiraBOT: Fast Query Chatbot – Accurate Results

MiraBOT is a powerful AI chatbot built on OpenAI's GPT-4 language model, capable of answering user queries and automatically analyzing input documents to understand the intent, viewpoint, and sentiment behind each request.

Any business seeking to improve internal training or enhance customer service productivity can deploy MiraBOT. Businesses can install it on their website to respond instantly to customer inquiries, thereby reducing customer service operating costs.

MiraBOT also serves as an ideal internal knowledge training tool. According to GMO-Z.com RUNSYSTEM’s internal research (as of April 2023), employees waste up to 130 hours per year just searching for internal information. MiraBOT can instantly provide answers by aggregating and analyzing large volumes of data.

Within just two months of launch, 986 businesses registered to try MiraBOT and submitted positive feedback.

Try MiraBOT here.

Omni Care – Omnichannel Customer Experience Management

Omni Care is a pioneering software solution in Vietnam that helps retail businesses manage omnichannel customer experience (CX) comprehensively. “As the retail industry aims for a high proportion of loyal customers to reduce marketing costs and increase revenue, optimizing every customer touchpoint is the only way to achieve this. We highly value solutions that support the full customer journey, beyond just basic CRM sales management tools.” – shared Mr. Trần Ngọc Sơn, CEO of a major fashion chain in Vietnam.

Omni Care collects and unifies customer data from all interaction channels, recording the full history of customer touchpoints with the business. The system then automatically evaluates and segments potential customers, enabling customized marketing campaigns for each customer group. Information obtained from marketing activities is forwarded directly to Sales and Customer Support teams, who can also enrich the customer profiles to build a complete 360-degree view.

With AI integration, Omni Care can predict customer needs, allowing sales staff to provide tailored recommendations. Personalized consultation ensures customers receive the right product for their needs. Omni Care also enhances sales team management with task tracking, KPIs, and customer meeting schedules.

Retaining “lifetime” customers depends not just on one-time sales but also on effective customer service and retention efforts. Omni Care enables Customer Support teams to address complaints and inquiries quickly. The system also integrates with Loyalty Apps, allowing businesses to run special sales programs targeting existing customers. “The number of repeat and loyal customers tripled after we implemented the Omni Care system.” – shared Ms. Đặng Thu Huyền, CEO of a spa chain in Hanoi.

The entire customer journey is optimized, and every staff member involved in customer interaction can work on a single platform. Omni Care is committed to helping businesses deliver the best experience to both customers and internal teams.

Learn more about Omni Care here

With strong investment in R&D across various AI-driven solutions, GMO-Z.com RUNSYSTEM is one of the leading companies in driving the AI transformation trend within the digital transformation ecosystem — delivering significant value to customers. In addition, the company’s specialized consulting and implementation services help businesses build optimized operations and eliminate cumbersome processes.