Retail &
E-commerce

WOWCRM is a CRM solution that helps retail and e-commerce businesses manage customers comprehensively, increase conversion rates and optimize marketing activities.
・Customer 360: Collect and analyze customer data from multiple sources (website, social media, email, chatbot...).
・Marketing automation: Build and deploy email marketing campaigns, SMS, personalized push notifications based on customer behavior.
・Customer relationship management: Track purchase history, feedback, reviews and loyalty points.
・Demand forecasting & trend analysis: Provide product suggestions and promotions for each customer group.

OCR Studio applies Optical Character Recognition (OCR) technology to help businesses automatically extract data from invoices, contracts, orders and paper documents.
・Text recognition and digitization: Scan and convert invoices, warehouse receipts, contracts into digital data. 
・Multi-format support: Recognize handwritten, printed, scanned documents with high accuracy. 
・Integrate into accounting & ERP systems: Automatically enter data into accounting software, inventory management. 

SmartKYC helps businesses authenticate customer identities online, improve transaction security and prevent fraud. 
・AI-based customer authentication: Compare portrait photos with identification documents. 
・Multinational document recognition: CCCD, ID card, passport, driver's license from many countries. 
・Anti-identity forgery: Detect screenshots, deepfakes, photo editing. 

eID solution helps retail businesses authenticate customer identities using data reading technology from chip-embedded CCCD cards.
・Scan and extract information from CCCD: Full name, date of birth, address, portrait photo.
・Automatic identity authentication: Check the validity of CCCD, detect fake documents.
・Application in membership registration, account opening, consumer loans.

RUNERP supports businesses in managing operations, finance, supply chain and human resources effectively.
・Inventory & supply chain management: Track the quantity of goods by store, warehouse.
・Financial - accounting management: Track revenue, expenses, debts.
・Multi-channel sales integration: Support connection with Shopee, Lazada, TikTok Shop.

SmartDocs is a document digitization solution that helps retail businesses store and manage records safely and effectively.
・Quick data retrieval: Search for contracts, invoices, and documents in just a few seconds.
・Safe storage, reduce the risk of loss: Encrypt data, control access by authority.
・Integrating AI to help find information easily: Applying text recognition technology (OCR) to classify and extract data automatically. 

MiraBot helps businesses optimize the consulting process, support customers and increase online sales revenue.
・24/7 customer response: Support product consulting, answer questions on website, Facebook Messenger, Zalo.
・Smart product consulting: Recommend products based on customer purchase history and preferences.
・Support closing orders & tracking orders: Send order status notifications, remind abandoned carts.
 

RUNAI helps retail and e-commerce businesses optimize operating processes with artificial intelligence.
・Forecast market demand, optimize inventory.
・Analyze customer trends based on sales data.
・Automate sales and store performance reporting. 

Website development solution helps retail businesses build a professional, easy-to-use e-commerce platform and optimize customer experience.
・Integrate online payment, smart shopping cart: Support multiple payment gateways such as credit cards, e-wallets, COD, helping customers shop conveniently.
・Manage orders, transport effectively: Track order status, connect with automatic delivery systems such as GHTK, Ninja Van, DHL. 
・Integrate chatbot & AI customer consulting: Automatically answer questions, advise on products suitable for user needs. 

Mobile application helps retail businesses provide a convenient, fast shopping experience and retain loyal customers.

・Friendly interface, easy to use: Minimalist design, easy to navigate, suitable for all users. 
・Fast payment integration: Supports Apple Pay, Google Pay, Momo, ZaloPay, bank cards.
・AI support for product consulting & personalized recommendations: Based on customer data, AI suggests products that suit personal preferences

A solution to help protect customer information, transactions and internal business data from cyber security threats, ensuring safe and sustainable business operations.
・Encrypt transaction data & customer information: Prevent leakage of personal and financial information.
・Detect & prevent payment fraud: AI system detects suspicious transactions, alerts immediately.
・Multi-layer authentication (MFA) & access control: Limit data access by employee level.
・Ensure compliance with international security regulations: Support businesses to meet PCI DSS, GDPR standards.

BPO service helps e-commerce businesses save on personnel costs, optimize operational processes and improve customer experience.
・E-commerce platform management (Shopee, Lazada, Amazon, eBay, Rakuten, etc.): Update products, optimize store content, track order status.
・Data entry & product content management: Write SEO-standard product descriptions, post information, update prices.
・Multilingual customer care support: Chat, email, call to support customers in English, Japanese, Korean, Chinese, etc.
・Order processing & after-sales support: Track order status, process returns and refunds.
・Manage advertising & marketing campaigns: Create Google Ads, Facebook Ads campaigns, optimize sales performance.