AI - The Tool Empowering Small Businesses to Compete with Industry Giants
At the Vietnam Artificial Intelligence Day (AI4VN) themed “Accelerating the AI Ecosystem” in Hanoi, Mr. Nguyen Tan Minh - Deputy General Director of GMO-Z.com RUNSYSTEM emphasized that artificial intelligence (AI) is becoming an essential tool for businesses to optimize costs, increase productivity, and enhance operational efficiency. He noted that small and medium-sized enterprises (SMEs), when effectively leveraging AI, have the potential to compete with and even outperform traditional industry giants.
During the event, GMO-Z.com RUNSYSTEM showcased three flagship AI-powered solutions:
SmartOCR: An AI-based text recognition solution capable of reading both printed and handwritten Vietnamese and Japanese characters. It enables businesses to digitize documents, automate workflows, and save 50–80% in time and operational costs.
SmartRPA: A robotic process automation (RPA) tool that automates repetitive tasks such as data entry, order creation, and account management, helping enterprises improve efficiency and reduce errors.
SmartStore CameraAI: A customer management and marketing analytics solution for retail chains, featuring customer counting, facial recognition, and real-time marketing performance tracking to optimize sales and marketing strategies.
According to Mr. Minh, this suite of AI solutions reflects GMO-Z.com RUNSYSTEM’s “Make in Vietnam” commitment to supporting digital transformation for businesses. By bringing AI into real-world applications, the company aims to help organizations enhance operational performance, improve customer experience, and strengthen competitiveness in the digital economy.
