On the morning of January 25, 2022, GMO-Z.com RUNSYSTEM was honored to receive the Certificate of Merit for “Best .vn Domain Name Registrar in Customer Service in 2021” awarded by the Vietnam Internet Network Information Center (VNNIC) – Ministry of Information and Communications. In 2021, GMO-Z.com RUNSYSTEM was recognized as the registrar with the best customer service nationwide. Commenting on GMO-Z.com RUNSYSTEM's achievement, Mr. Nguyễn Hồng Thắng – Director of VNNIC – shared: “GMO-Z.com RUNSYSTEM made a breakthrough this year, especially in customer service, climbing 5 ranks compared to the previous year. Customer service is a key area that VNNIC pays close attention to, helping registrars retain users and attract new customers. This forms the foundation for sustainable growth not only for GMO but also for VNNIC in the future.”
GMO-Z.com RUNSYSTEM representative receiving the Certificate of Merit from VNNIC for outstanding performance in 2021
Sharing about this achievement, Mr. Trần Đức Tâm – Director of the Internet Infrastructure Division – stated that this was the result of the IID department implementing over 100 improvement strategies to enhance work efficiency. Weekly goals were set to help team leaders track progress and adjust workflows accordingly. GMO-Z.com RUNSYSTEM is a leading registrar of the national .vn domain in Vietnam. In 2017 and 2018, the company was honored by VNNIC with the titles “Registrar with the Highest New Domain Growth in 2017” and “Outstanding Sustainable Growth Registrar of .vn”. At the award ceremony, Mr. Ngô Văn Tẩu – CEO of GMO-Z.com RUNSYSTEM – said: “In 2021, GMO achieved a breakthrough in domain volume with the highest net growth rate. In line with VNNIC’s new policies and expansion plans, GMO has actively prepared to participate in the 2022 programs, including the national domain program and the collaboration program with provinces and cities. GMO hopes that VNNIC will continue to be the organizer and connector between registrars and local Departments of Information and Communications to ensure synchronized implementation, broad reach, and practical value for localities, businesses, and citizens.” Some images from the award ceremony: