On June 20, 2024, the Cafe Kei 7 event, themed “Effectively Applying AI for Businesses and Optimizing Customer Experience Integration,” was successfully held in Hanoi. As part of the event, representatives from GMO-Z.com RUNSYSTEM shared engaging and insightful content on AI technology, which captured the interest of the attending guests.
GMO representatives joined Cafe Kei 7 along with numerous experts and guests
The Cafe Kei 7 technology seminar was organized by the Vietnam Keieijuku Community with the participation of guests, experts, and speakers in the fields of Customer Experience, Management, and Technology, as well as nearly 120 community members. Notably, the event welcomed two representatives from GMO-Z.com RUNSYSTEM: Mr. Ngo Van Tau – CEO of the company, and Mr. Tran Duc Tam – Director of the Internet Infrastructure Services Center.
In the first session, Mr. Tran Duc Tam shared about the MiraBOT solution – an artificial intelligence product developed by the GMO-Z.com RUNSYSTEM team. MiraBOT is an AI chatbot customized according to the specific content, data, and operations of each business, aiming to personalize and optimize the customer experience, with performance improvements of over 90%.
Mr. Tran Duc Tam Shares about the MiraBOT Solution
Mr. Tam emphasized: "MiraBOT is not just a supporting tool, but a comprehensive solution that helps businesses adapt and grow in the digital age. The development of MiraBOT is a testament to the creativity and continuous efforts of GMO-Z.com RUNSYSTEM."
In the second discussion session, Mr. Ngo Van Tau shared his experience in applying technology to build and optimize customer experience. Mr. Tau noted that the application of technology not only enhances business efficiency but also enables smarter financial management, helping businesses avoid unnecessary waste.
His practical experiences and effective management strategies received significant attention from experts and businesses attending the seminar.
Mr. Ngo Van Tau’s Insights Captured Attention and Support
The participation of GMO-Z.com RUNSYSTEM—particularly the sharing on MiraBOT by Mr. Tran Duc Tam and the financial management experiences of Mr. Ngo Van Tau—drew significant interest from the tech and business communities. Through this, GMO-Z.com RUNSYSTEM not only reaffirmed its pioneering position in the fields of AI and Blockchain but also contributed to the overall advancement of Vietnam’s technology sector.
GMO Confidently Delivers Value as a “Trusted Digital Partner”
With steady progress and a clear strategic vision, GMO-Z.com RUNSYSTEM continues to lead in delivering innovative technology solutions, making positive contributions to the digital transformation journey and AI adoption of businesses both in Vietnam and internationally.