Cryptonomic – Official Launch of the Cryptocurrency Exchange Platform for Thai Market

Starting in early 2020, Cryptonomic can be considered a “transcontinental” project with the participation of more than 30 members from both the Hanoi Headquarters and the Ho Chi Minh City Branch. While BSD members were responsible for designing the Mobile App under the leadership of Runner Nguyen Le Hung (BSD), the website system was implemented by the Ho Chi Minh Branch led by Runner Nguyen Phu An (HCM – Project PM). Amid remote work due to COVID and geographical distance, completing the project and delivering it on time was the result of tireless effort from the project members.

Crypto Project Overcoming the COVID Storm

Launched in early 2020, during the time when both Vietnam and the world were battling the COVID-19 pandemic, the company made the decision to implement work-from-home policies to protect employees. Right at the beginning, when members had just started adjusting to the project, they were already forced to work online. COVID significantly affected the team’s progress. The team faced many challenges in communication and alignment. Normally, they could meet and resolve issues directly, but now they were limited to texting or online meetings, which consumed considerable time. Realizing this could not continue, the team decided to “weather the COVID storm” and come to the office to work, despite being allowed to work from home, to ensure the project was completed on schedule. "Fortunately, the project was with a Thai client, so we could communicate directly in English without needing Comm team support. This saved time, helped us understand the requirements accurately, and even improved our English proficiency thanks to 'living with the client.'" - Nguyen Le Hung (Smartphone – BSD) shared.

The Smartphone BSD Team overcame COVID to achieve the project goals

Exploring a New Industry

The Cryptonomic project included two main components: developing both a website and a mobile app for the cryptocurrency exchange platform. When building the website, the HCM team faced many challenges, including receiving an incomplete handover from an Indian company (the previous vendor), lack of documentation, and unfinished architecture. The team had to both understand the previous implementation and fill in the missing architecture, address incomplete source code areas, and fix existing bugs. From the moment they took over the project, team members had to give 200% effort to ensure on-time delivery. “The most intense period was from June to early September 2020. We worked overtime daily until 8 PM. Still, everyone stayed dedicated and never complained. Our perseverance moved the client—they ended up staying late to work with us instead of leaving on time.” – Nguyen Phu An (HCM Branch) shared.

The HCM Mobile Team actively communicated and advised to fully understand the customer’s needs

In contrast to the website team, the mobile app team seemed to have an easier time since they had full control of the technology and built the app from scratch. However, they were initially overwhelmed by the “new” client’s working style. Unlike Japanese clients who provide detailed requirements, this client required the team to figure out what they wanted—what we jokingly called “code first, fix later.” Luckily, with their seasoned experience, the team quickly adapted, shifting to a more proactive strategy: consulting with the client on optimal solutions and clarifying needs beforehand. After nearly a year filled with ups and downs, Cryptonomic has successfully launched in the market and received positive feedback. Each new project brings new lessons and valuable experiences, helping every Runner grow and better fulfill customer satisfaction in the future.